SCHMACKOFATZ SET - Schleckmatten

All products have been made with great attention to detail from sustainable and environmentally friendly materials. Each product is individual and may have slight variations in dimensions. The actual colour may vary slightly from the picture due to lighting conditions.

Shipping is done using resource-saving large letter boxes / maxi letter boxes. We welcome ideas and feedback on how we can make and ship our products even more environmentally friendly in the future. :-)

Note: As with any other product, you should supervise your pet when playing with this toy. Check the product regularly for damage and replace the toy if it is defective or if parts are lost, as otherwise injury to the animal cannot be ruled out.

You have the right to revoke this contract without giving a reason. The cancellation period is fourteen days from the day on which you took possession of the goods.

In order to exercise your right of withdrawal, you must inform us by email (info@balou-petshop.com) by means of a clear declaration of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Custom-made products are generally excluded from revocation.

The delivery time is between 3 and 7 working days, depending on the order.

Shipping for deliveries within Germany is basically free of charge.

The following shipping costs apply to foreign deliveries:

• 4.95 euros - Austria, Switzerland, Great Britain, the Netherlands, Poland, Denmark, Belgium, Czech Republic, France, Italy, Spain (free shipping from 49.00 euros)

• 9.95 euros - other European and non-European countries (free shipping from 59.00 euros)